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Frequently Asked Questions

  • How do I get started with Museflo?
    To get started, simply sign up on our website and complete the ID verification process. Once we receive your completed form, we kickstart the account creation and verification process. Then, you're all set to start monetizing your content in China 🇨🇳.
  • What social media platforms in China will my content be posted on?
    Your content will be posted on eight major partnered platforms in China, specifically: Bilibili, Xigua Video, Haokan Video, IQIYI, Kuaishou, Weibo, Xiaohongshu, and QQ World 📲. This diverse range allows us to maximize your reach across multiple channels in the Chinese market.
  • What documents do I need for ID verification?
    We require a clear copy of your passport 🛂, as well as a photo of you holding your passport. (like in the example given in the form) This double verification follows the industry's standard and ensures that the accounts we create are securely registered under your name.
  • How long does the sign-up process take?
    The sign-up and verification process typically takes between 3 to 10 working days ⏰. We strive to get your content live as swiftly as possible.
  • Is there a trial period?
    While there's no formal trial period, it's completely free to start 🆓. No sign-up fees, no binding contracts. You're free to test the waters without any financial commitment.
  • Do I need to sign a contract?
    We don't require contracts because we believe in mutually beneficial partnerships. As long as our service adds value to your work, there's no need for binding agreements. 🤝
  • Will my existing brand deals be affected?
    No, your existing brand deals will not be affected 🚫. Our service is designed to complement your existing revenue streams, not replace them.
  • What languages do you support for customer service?
    Our customer service team is fluent in both English 🇬🇧 and French and Spanish, ensuring smooth communication. Feel free to contact us in your native language, we will use translating tools to get back to you with answers!
  • How quickly can I expect to see my content posted?
    After your account is created, we begin translating your content and adding Chinese captions to boost engagement 📈. You can generally expect your content to be posted within a week. From then on, we'll maintain a consistent posting schedule of once a week to help grow your account. 🗓️
  • Can I choose which platforms my content appears on?
    Absolutely, you can select from our list of eight major partnered platforms in China 📲. (Soon 12). Without specific request from you, we will upload your content on all platforms, maximizing growth!
  • Do I need to create new content for the Chinese market?
    No need to specifically create new content 🔄; we can recycle and repurpose your existing videos and posts for the Chinese audience. We will keep track of your new uploads and continue pulling content from your own portfolio.
  • Is Museflo available to creators outside the U.S. or Europe?
    Yes, Museflo is a global service 🌍. Content creators from around the world can take advantage of our platform.
  • How does Museflo handle audience engagement and comments on my posts?
    Our Chinese partners monitors engagement and comments 💬, ensuring that your brand is well-represented and that any questions or concerns from your audience are addressed.
  • Can I promote my Chinese social media accounts on my existing platforms?
    While it's technically possible to promote your Chinese social media accounts on your existing platforms, we generally don't recommend it. The concept of transferring one audience to another rarely works seamlessly—even within Western platforms. For example, a YouTube audience doesn't necessarily translate into an Instagram audience, and the same goes for TikTok. Additionally, your existing audience likely already has access to your "original" content and may not have the means or interest in following you on Chinese platforms, which often require a separate account creation process. So, it's usually best to let the Chinese platforms cater to the Chinese audience. 🇨🇳
  • What kind of support can I expect from Museflo?
    We are a DM or email away so feel free to contact us at any given time. Email: Instagram DM: @museflo_official
  • How does Museflo make money?
    - Affiliate Commission: We earn incentives for onboarding new users. 🤝 - Revenue Split: We operate on a 70/30 revenue-sharing model. You keep 70%, and we take a 30% cut. Essentially, we're creating a new income stream for you. 💰 - Growing Leverage: As our community grows, so does our negotiating power for IP business and sponsored collaborations. We earn commissions for connecting you with these brand opportunities. 📈 (not available yet)
  • What percentage of the revenue will I keep?
    You retain 70% of all revenue generated from your content 💵. No hidden fees or charges. It's like hiring a freelancer putting money in your pockets, for free!
  • When and how do I get paid?
    You can login to your account at any given time to check your dashboard and decide to withdraw.
  • Is there a minimum payout threshold?
    No minimum payout threshold here! 💸 However, keep in mind that we send payments via bank transfer, so you may incur some banking fees. 🏦
  • Can I monitor the performance of my content?
    Yes, you can. We provide a detailed dashboard 📊 that allows you to monitor views, engagement, and revenue, giving you full visibility into your performance.
  • What currencies do you support for payment?
    We're flexible with currencies! 💱 While we initially receive payments in Chinese Yuan, we can convert it to your preferred currency before transferring it to your bank account. 🌍
  • Do you offer any bonuses or incentives for high-performing content?
    We periodically offer bonuses and promotional incentives 🎉 to reward high-performing creators. Make sure to follow us on our social media accounts to get notified for such campaign.s
  • Can I monetize older content?
    Absolutely! Your older content is still valuable and can be monetized 🔄. We'll sift through your existing portfolio and translate and post whatever you choose, giving it a second life in a new market. It's your content, your choice! 🌟
  • How transparent is the revenue reporting?
    We provide detailed dashboard 📊 that break down your performance and earnings by platform, giving you full visibility.
  • How do payments work? What payment methods are supported?
    Payments are made via bank transfer 🏦. We support all major currencies and convert earnings from Chinese Yuan to your preferred currency.
  • Do you handle brand deals and sponsorships?
    While it's in our long-term vision to become the go-to agency for connecting global talents with Chinese brands 🎯, we're currently focused on growing your presence and revenue on Chinese social media platforms. As we expand, we aim to unlock brand collaboration opportunities for our creators. 🌟
  • What's the average earning potential?
    Earnings can vary significantly based on your niche, content, and other factors. For reference, the current top 20% of creators earn between $30,000 to $40,000 USD per month 💰. Chinese brands are increasingly interested in working with micro-influencers, offering a unique opportunity for growth. Each platform also has its own monetization system. As we gather more data from our members, we'll be able to provide more specific and relatable figures. 📊 Stay tuned!
  • How long does it take for payments?
    After you request a withdrawal, it takes 7-14 working days for us to process it with the Chinese platforms. Once we receive the funds (since you don't have a Chinese bank account), we then transfer the money to your bank account, which can also take an additional 7-14 working days. In total, you can generally expect to receive your funds within a month ⏳. We are actively working to accelerate this process with the Chinese platforms to reduce the wait time as we move forward in our collaborations.
  • Do I maintain ownership of my content?
    Yes, you retain full ownership and copyright 📝 of all your content. We serve as your management and distribution partner, helping you expand your reach on Chinese social media platforms while you maintain complete control.
  • How does copyright protection work in China?
    Your content is registered under your name, providing full copyright protection 🛡️ similar to platforms like YouTube.
  • What security measures are in place to protect my account?
    We use secure data encryption 🔐, and other best practices to ensure your account's security.
  • Do you store copies of my ID or passport?
    No, we delete all ID documents 🗑️ once the verification process is complete, ensuring your data's safety.
  • Can I delete my account and remove all content?
    Yes, you can request account deletion and removal of all your content at any time 🗑️.
  • How do you handle data privacy?
    We adhere to stringent data protection protocols 🛡️, in compliance with GDPR and other privacy laws.
  • What happens if someone else tries to claim my content?
    Our copyright protection team and mechanisms help resolve such disputes 🛡️, ensuring your content remains yours.
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